Telephone Toolbox
The telephone is still the most important means of communication in practice. You can get a lot more useful information from a telephone conversation than you would initially think. With the Telephone Toolbox you learn how to structure your telephone conversations, making them more efficient and effective.
GET THE BEST OUT OF EVERY CONVERSATION
Effective telephone communication
To communicate effectively on the phone, we can focus on using three qualities: emotional, technical and functional quality. Are you building a relationship with your client? Are you providing the correct veterinary information? And can you offer the best option?
By asking questions and actively listening to the other person’s needs, you can streamline your communication and collaborate effectively.
A TOOLBOX FOR EVERY SITUATION
Our packages
Single
€ 99,-
For the veterinary individual who wants to get started.
-
Extensive and interactive
e-learning. - Three months of unlimited access.
- Individual score and feedback.
- Toolbox certificate.
Team
€ 399,-
For a veterinary team of up to six people.
-
Extensive and interactive
e-learning. - Three months of unlimited access.
- Individual scores and feedback.
- Toolbox certificate.
- Access to dashboard for insightful team performance review.
- Optional: Toolbox Tournament material to challenge your team.
Team XL
€ 699,-
For the bigger veterinary teams up to twelve people.
-
Extensive and interactive
e-learning. - Three months of unlimited access.
- Individual scores and feedback.
- Toolbox certificate.
- Access to dashboard for insightful team performance review.
- Optional: Toolbox Tournament material to challenge your team.
SPECIFIC TRAINING
Endless training possibilities
We are constantly developing new toolboxes to stay up to date. Feel free to contact us if you have any questions about our toolboxes or if there is a topic that future toolboxes could cover. We offer endless possibilities and are happy to help you.
WHY VETERINARY DIALOGUETRAINER
Learning by playing
Research shows that there is a need for better communication skills from veterinary professionals. These skills are currently learnt via trial and error in practice. With the Veterinary DialogueTrainer, these skills can be learnt in a fun and safe environment. An opportunity to experiment with different communication techniques without someone looking over your shoulder.
WHY VETERINARY DIALOGUETRAINER
Learning by playing
Research shows that there is a need for better communication skills from veterinary professionals. These skills are currently learnt via trial and error in practice. With the Veterinary DialogueTrainer, these skills can be learnt in a fun and safe environment. An opportunity to experiment with different communication techniques without someone looking over your shoulder.
GET IN TOUCH WITH US
Do you have a question?
Feel free to contact our veterinary communication experts. We are happy to tell you more about the Veterinary DialogueTrainer.